Available for freelance & contract · Berlin
UX Researcher & Designer

Designing with psychology
& purpose

I'm Dalia, a UX Researcher & Product Designer with an M.A. in Sustainability and a background in Psychology. I create human-centred experiences that are inclusive, intentional, and genuinely impactful.

B.A. Psychology Student
9 Projects
3 Languages
Dalia Grosz — UX Researcher & Designer

User Research ✦

Usability Testing ✦

M.A. Sustainability ✦

Figma ✦

Journey Mapping ✦

Psychology B.A. ✦

Adobe Creative Suite ✦

Information Architecture ✦

Sustainable Design ✦

User Research ✦ Usability Testing ✦ M.A. Sustainability ✦ Figma ✦ Journey Mapping ✦ Psychology B.A. ✦ Adobe Creative Suite ✦ Information Architecture ✦ Sustainable Design ✦

Selected work

Recent projects

About me

Designing with curiosity,
grounded in research

Dalia Grosz

I'm Dalia — a UX Researcher & Product Designer in career transition, combining 8+ years of professional experience with focused UX training and an ongoing Psychology BA. Skilled across the full design and research lifecycle: user interviews, usability testing, wireframing, prototyping, and communicating insights to product stakeholders. Building a career at the intersection of research, design, and human behaviour.

Skills

User Interviews Usability Testing Surveys Competitor Analysis Literature Review Insight Synthesis Empathy Mapping Journey Mapping Personas Wireframing Prototyping UI Design Information Architecture Visual Storytelling Figma Miro / Mural Adobe Creative Suite Google Forms NotebookLM Midjourney

Education

B.A. Psychology
2023 – 2027
Open University Israel
Certificate in UX Design
2022
CareerFoundry, Berlin
M.A. Sustainability in Fashion & Creative Industries
2021
Hochschule Fresenius AMD, Berlin
B.F.A. Fashion Design
2018
Bezalel Academy of Arts & Design, Jerusalem

Languages

English — Full Professional Spanish — Native Hebrew — Native German — B1
Experience

Work history

Dec 2025 – Present Remote / Berlin

UX & Visual Design Freelancer

Self-Employed

  • Resumed independent UX and visual design practice, working with clients on brand identity, UI design, and web projects
  • Applying UX research methods including user interviews, wireframing and prototyping to inform design decisions
Dec 2023 – Dec 2025 Berlin

Social Media Support Agent

Concentrix

  • Resolved 20 complex customer inquiries daily across multiple platforms, maintaining 90% CSAT score
  • Identified and categorized recurring user pain points and technical bugs, translating qualitative feedback into structured reports for the product team
  • Mastered 4 internal tools in a fast-paced agile environment, demonstrating rapid adaptability
Jan 2022 – Nov 2023 Remote / Berlin

UX & Visual Design Freelancer

Self-Employed

  • Managed full design lifecycle for multiple clients (startups and SMBs), delivering brand identities, UI kits, wireframes, and marketing assets
  • Conducted user research including competitor benchmarking and user needs assessments to drive data-informed design decisions
  • Yoni Core (Yeda), Berlin, May–Sep 2023: led web and media design, applying user-centred principles to improve digital presence and mobile usability
  • Collaborated directly with founders and developers to ensure design feasibility and on-time delivery within budget
May – Aug 2021 Berlin

Executive Assistant

Algalife

  • Supported executive team with scheduling, reporting, and presentations in a sustainable-tech startup
  • Gained exposure to early-stage business operations and stakeholder communication
Oct 2016 – Sep 2017 Jerusalem

Entrepreneur & Events Director

New Spirit NGO

  • Directed and produced large-scale sustainable fashion events and exhibitions, managing budgets, timelines, and 100+ attendees
Feb 2014 – Jul 2018 Jerusalem

Shift Supervisor

Shoofra

  • Optimized store layout and visual merchandising based on direct observation of customer behaviour
  • Analyzed sales data and customer feedback to generate buying trend insights for management